Founded in 2017 · Headquartered in Dubai

Human-Centered Solutions
for Complex Problems

We design products and services that solve complex problems, grounded in a real understanding of the people who use them.

  • Projects completed

    100

    100

    +

    +

  • Countries

    8

    8

    +

    +

  • Years in business

    9

    9

    +

    +

  • Clients

    40

    40

    +

    +

About us

Fast enough for startups. Rigorous enough for
institutions.

Ideate started in Pakistan in 2017 and is now headquartered in Dubai, with designers, researchers and strategists across the UAE, Pakistan and Canada.

We work with startups, banks, governments and development organizations, on projects ranging from standalone research to end-to-end design and delivery.

What stays constant is that every decision is grounded in an understanding of the people it’s for. This allows us to move fast without guessing, and go deep without losing momentum.

Leadership

Guided by experience.

Our founders and design heads lead dedicated, experienced teams across multiple disciplines to ensure we deliver flawless results.

Portrait of Umair Shafique, Co-founder and Partner at Ideate Innovation.

Umair Shafique

Co-founder & Partner

Portrait of Ali Murtaza, Chief Design Officer and Partner at Ideate Innovation.

Ali Murtaza

Chief Design Officer & Partner

Portrait of Farhan Afzal, Head of Design at Ideate Innovation.

Farhan Afzal

Head of Design

Our expertise

Product, brand, and platform. Built for startups

We're a global group of strategists, designers, and engineers building notable brands and premier digital experiences that captivate users worldwide.

  • Product Design

    We build trusted, accessible digital products, built for adoption, conversion and scale

  • Brand Design

    We build brands that stand out, earn credibility, simplify offerings, and drive business growth.

  • Service Design

    We redesign services, journeys, and operations to deliver better experiences through innovation.

  • Market Research

    We conduct research to guide decisions, understand customers, analyze competitors, and shape direction.

  • User Research

    We uncover user needs through research, testing, and insights that guide better design decisions.

  • Workshops

    We align teams, spark ideas, and turn innovation workshops into actionable outcomes.

How we use AI

We use AI to move faster, not to think less.

AI speeds up the parts of our work that benefit from speed, without compromising quality: exploring variations, synthesizing data and producing drafts. Product direction, design decisions and research conclusions stay with the people with deep expertise to get them right.

We also build AI tools for our own work, and design AI products for clients, so we know where it helps and where it doesn’t.

Claude Code

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Testimonials

Don't just take
our word for it.

  • Partnering with Ideate Innovation on digital financial services was seamless! Their deep market insights, user research, and pilot testing drove outstanding project results.

  • Ideate elevated our product rebranding through thorough market research and user testing. Their UX expertise delivered a visually stunning, truly user-centric identity.

  • Ideate seamlessly rebranded our logo, brand guidelines, and product UI—delivering remarkable creativity, tight team integration, and exceptional results on schedule.

  • Ideate Innovation tackled our complex scope effortlessly. Their daily design sprint updates provided invaluable product insights, giving us full confidence in our new direction.

  • Ideate Innovation’s ethnographic research and UI/UX design were crucial to our app’s success. Their professional, collaborative team made the entire development journey highly rewarding.

  • Working with Ideate Innovation was exceptional. Their inspiring kick-off workshops, proactive remote project management, and efficient meeting follow-ups kept everything perfectly on schedule.

  • Ideate Innovation’s exceptional ethnographic research provided the perfect foundation for our project. Their meticulous work became our ultimate design bible for long-term success.

Founded in 2017 · Headquartered in Dubai

We design human-centred solutions for complex challenges.

We design products and services that solve complex problems, grounded in a real understanding of the people who use them.

  • Projects completed

    100

    +

  • Countries

    8

    +

  • Years in business

    9

    +

  • Clients

    40

    +

About us

Fast enough for startups. Rigorous enough for
institutions.

Ideate started in Pakistan in 2017 and is now headquartered in Dubai, with designers, researchers and strategists across the UAE, Pakistan and Canada.

We work with startups, banks, governments and development organizations, on projects ranging from standalone research to end-to-end design and delivery.

What stays constant is that every decision is grounded in an understanding of the people it’s for. This allows us to move fast without guessing, and go deep without losing momentum.

Leadership

Guided by experience.

Our founders and design heads lead dedicated, experienced teams across multiple disciplines to ensure we deliver flawless results.

Portrait of Umair Shafique, Co-founder and Partner at Ideate Innovation.

Umair Shafique

Co-founder & Partner

Portrait of Ali Murtaza, Chief Design Officer and Partner at Ideate Innovation.

Ali Murtaza

Chief Design Officer & Partner

Portrait of Farhan Afzal, Head of Design at Ideate Innovation.

Farhan Afzal

Head of Design

Our expertise

Product, brand, and platform. Built for startups

We're a global group of strategists, designers, and engineers building notable brands and premier digital experiences that captivate users worldwide.

  • Product Design

    We build trusted, accessible digital products, built for adoption, conversion and scale

  • Brand Design

    We build brands that stand out, earn credibility, simplify offerings, and drive business growth.

  • Service Design

    We redesign services, journeys, and operations to deliver better experiences through innovation.

  • Market Research

    We conduct research to guide decisions, understand customers, analyze competitors, and shape direction.

  • User Research

    We uncover user needs through research, testing, and insights that guide better design decisions.

  • Workshops

    We align teams, spark ideas, and turn innovation workshops into actionable outcomes.

How we use AI

We use AI to move faster, not to think less.

AI speeds up the parts of our work that benefit from speed, without compromising quality: exploring variations, synthesizing data and producing drafts. Product direction, design decisions and research conclusions stay with the people with deep expertise to get them right.

We also build AI tools for our own work, and design AI products for clients, so we know where it helps and where it doesn’t.

Claude Code

Cursor

Replit

Vercel

Testimonials

Don't just take
our word for it.

  • Partnering with Ideate Innovation on digital financial services was seamless! Their deep market insights, user research, and pilot testing drove outstanding project results.

  • Ideate elevated our product rebranding through thorough market research and user testing. Their UX expertise delivered a visually stunning, truly user-centric identity.

  • Ideate seamlessly rebranded our logo, brand guidelines, and product UI—delivering remarkable creativity, tight team integration, and exceptional results on schedule.

  • Ideate Innovation tackled our complex scope effortlessly. Their daily design sprint updates provided invaluable product insights, giving us full confidence in our new direction.

  • Ideate Innovation’s ethnographic research and UI/UX design were crucial to our app’s success. Their professional, collaborative team made the entire development journey highly rewarding.

  • Working with Ideate Innovation was exceptional. Their inspiring kick-off workshops, proactive remote project management, and efficient meeting follow-ups kept everything perfectly on schedule.

  • Ideate Innovation’s exceptional ethnographic research provided the perfect foundation for our project. Their meticulous work became our ultimate design bible for long-term success.